DLP Marketing ("we," "us," or "our") is a registered DBA (Doing Business As) of DLP Business Support Services LLC, a Texas limited liability company. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, or use our marketing, CRM, website, automation, and related business services (collectively, the "Services").
By using our website or providing us your information, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or Services.
1. Information We Collect
We collect information you provide directly to us and information collected automatically when you use our website.
Information you provide
- Contact details such as your name, business/agency name, email address, and phone number.
- Information you include in forms, booking requests, and messages you send us.
- Details about your business, goals, and projects that you share during onboarding or consultations.
Information collected automatically
- Device and usage data such as IP address, browser type, pages viewed, and referring pages.
- Cookies and similar technologies used to operate and improve our website (see Section 6).
2. How We Use Your Information
- To respond to your inquiries, schedule and confirm appointments, and provide the Services you request.
- To send transactional and service-related messages (e.g., confirmations, reminders, project updates, support).
- To send marketing and promotional messages where you have provided consent (you can opt out at any time).
- To operate, maintain, secure, and improve our website and Services.
- To comply with legal obligations and enforce our agreements.
3. SMS / Text Messaging & Mobile Information
This section describes how we handle mobile phone numbers and text (SMS/MMS) messaging. It applies in addition to the rest of this Privacy Policy.
Mobile information and consent records (including phone numbers and SMS opt-in data) will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors and service providers in support of our Services (such as CRM, calendar, messaging, or compliance providers) is permitted only for the purpose of delivering those Services to you.
Consent
We only send text messages to individuals who have opted in to receive them. Consent to receive text messages is optional and is never a condition of purchasing any product or receiving any service. You may provide consent by checking a consent box on our website forms, by booking an appointment, or by texting us first.
Types of messages
- Transactional/service messages: appointment confirmations, reminders, project and onboarding updates, and customer support.
- Marketing messages (opt-in only): promotions, offers, and information about our Services.
Message frequency & rates
Message frequency varies based on your interactions with us. Message and data rates may apply depending on your mobile carrier and plan.
Opt-out & help
You can opt out of text messages at any time by replying STOP to any message from us. You will receive a confirmation and no further messages unless you opt in again. For help, reply HELP or contact us at the information below. Opting out of SMS does not affect your ability to receive email or phone communications you have separately consented to.
4. How We Share Information
We do not sell your personal information. We share information only as described here:
- Service providers: vendors who help us operate the Services (e.g., CRM, hosting, calendar, messaging, and compliance providers), bound to use it only to provide those services to us.
- Legal & safety: when required by law, subpoena, or to protect the rights, property, or safety of our users, the public, or us.
- Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this Privacy Policy.
As stated above, mobile information and SMS consent records are never shared with third parties or affiliates for their own marketing or promotional purposes.
5. Data Retention & Security
We retain personal information for as long as necessary to provide the Services and for legitimate business or legal purposes, including maintaining consent records for compliance. We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to operate our website, remember preferences, and analyze traffic. You can control cookies through your browser settings; disabling some cookies may affect how the website functions.
7. Your Choices & Rights
- Opt out of marketing emails using the unsubscribe link, or opt out of texts by replying STOP.
- Request access to, correction of, or deletion of your personal information, subject to applicable law.
- Depending on your state of residence, you may have additional privacy rights; contact us to exercise them.
8. Children's Privacy
Our website and Services are intended for business professionals and are not directed to individuals under 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent changes. Continued use of our website or Services after changes take effect constitutes acceptance of the updated policy.
10. Contact Us
Questions about this Privacy Policy or our data practices? Contact us at:
DLP Marketing (a DBA of DLP Business Support Services LLC)
6401 King Trail, Corpus Christi, TX 78414
Phone: +1 (361) 945-9997
Email: [email protected]